Hello <Customer>,
Your request is one that we may be able to accommodate even though we do not advertise plans of this size because it is not something that our customers generally need. Our service works extremely well (99.9%+ levels of reliability) for website and database backups, but we do not have many single accounts in the >1 TB range.
In this case, we want to better understand what your usage profile looks like to ensure that we can provide daily backups and the 99.9% levels of reliability we require. To try and reduce any additional back-and-forth, we have a few questions below that will help us determine if we are a good fit for your needs.
It's very important to us that if a customer signs up that we are able to meet their needs and deliver on the 99.9%+ levels of reliability daily, so we appreciate you taking the time to answer the questions above.
Regards,
<Your Name>